Digital Transformation of Philippine Government Agencies supported by the Australian Government through Australia Awards

For the first time in two years, the Australian Government, through the Australia Awards and Alumni Engagement Program-Philippines (AAAEP-P), delivered in person short courses for its partner Philippine government agencies. In collaboration with Carnegie Mellon University and the Asia Pacific College, AAAEP-P conducted two short courses on digital transformation in support of the Philippine government's efforts at digitalising public service.

"The pandemic required public and private sectors to rethink how they deliver their services through digital means. That is why the Australian Government offered these courses—to respond to new challenges related to digital and data analytics and which were designed to address the needs of our partner agencies," said James Yeomans, Counsellor (Political, Economic, and Public Affairs) at the Australian Embassy in the Philippines, during the joint opening ceremony for the short courses.

The Digital Leadership in the Public Sector course aimed to equip participants with a digital transformation toolkit that they can use to undertake a digital maturity assessment of their agencies. Meanwhile, the Human Resource Data Analytics short course was designed to provide human resource practitioners with foundational skills in data and analytics.

AAAEP-P's 11 partner government agencies* identified analytics as a priority area for training amidst the COVID-19 pandemic. Australia Awards short courses are designed to assist these organisations achieve their strategic and operational goals by improving the competencies of key employees to address the gaps in the organization.

In his keynote remarks during the opening ceremony, Atty. Karlo Nograles, Chairperson of the Civil Service Commission (CSC), underscored the value and relevance of the Australia Awards short courses: "Digital transformation is the way to go towards streamlining government operations and processes. This is a welcome learning and development intervention. It is geared towards realising the vision of having future-ready public servants, which in turn will drastically change the way we do things in government."

"The CSC recognises technology as an enabler that significantly impacts our overall work experience. Tech advancements are transforming our work environments, and the public sector's digital transformation is essential in improving service delivery. It paves the way for efficiency and transparency, improves aligned processes, and transforms government transactions to have better access to and management of information," CSC Chair Nograles added.
The second run of the Australia Awards Short Course on Digital Leadership in the Public Sector was conducted on 30 May to 2 June 2022.

*AAAEP-P's partner agencies include the Civil Service Commission, Department of Budget and Management, Department of the Interior and Local Government, Department of Public Works and Highways, Department of Foreign Affairs, Department of Social Welfare and Development, Department of Trade and Industry, Department of Transportation, National Economic and Development Authority, Philippine Competition Commission and Public Private Partnership Center.